A Baltimore woman was removed from a plane after she claimed she had an allergy and then refused to leave.
The incident happened on a Southwest Airlines flight Tuesday from Baltimore-Washington International Thurgood-Marshall Airport to Los Angeles, but it seems that this situation may be a little different from past scenarios as most people on the plane were supporting the so-called victim’s removal.
Bill Dumas was one of more than 100 passengers on a flight, waiting to take off.
“In this situation, I thought they handled themselves well, and I don’t know what else they could’ve done,” Dumas said.
According to Southwest and witnesses on the plane, the woman, who police identified as Anila Daulatzai, 46, of Baltimore, was dragged off the flight after she told flight attendants that she had a life-threatening pet allergy. She had noticed there were two dogs on the plane, one of which was a service animal. Officials then asked Daulatzai for medical proof, which she could not provide.
“So because she didn’t have that certificate, the Southwest officials said that … she couldn’t fly on the plane with the dogs because if we were in the air and she had a medical reaction and needed medical attention, then they would have to divert the flight to another to another airport,” Dumas said.
The head flight attendant said Daulatzai would have to leave the flight to be booked on another flight without animals. Daulatzai refused.
Southwest then had to have police escort Daulatzai off the plane. Witnesses said she resisted, and passengers can be heard on the video telling the woman just to get off the plane.
“They were encouraging her to just not resist and just walk off the plane, deal with it once you get off the plane. You know, deal with the issue then. Don’t try to resist the police,” Dumas said.
Ultimately, officials were able to get Daulatzai off the plane, and she was arrested.
Overall, Dumas said most everyone on the plane was left surprised and feeling that the airline did the right thing.
Daulatzai has been charged with disorderly conduct, failure to obey, disturbing the peace, obstructing and hindering a police officer and resisting arrest. She has since been released from custody.
Southwest Airlines sent a statement to 11 News, saying:
“We are disheartened by the way this situation unfolded and the customer’s removal by local law enforcement officers. We publicly offer our apologies to this customer for her experience and we…