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Florida residents trying to escape the wrath of Hurricane Irma are having to contend with a number of issues, including sold-out flights and reports of airline price gouging.
In response to complaints, airlines are capping airfares and taking other steps to help travelers evacuate. Here’s a roundup of what they are doing, as well as tips to protect yourself if you feel you’re being gouged.
American Airlines says it has capped pretax fares at $99 for main-cabin seats on direct, single-leg flights out of Florida for tickets sold through Sunday, Sept. 10, for travel through the 13th.
The airline says that its flight-change fee may be waived if travelers bought their tickets by Sept. 5, 2017, are scheduled to travel between Sept. 5 and 17, can travel through Sept. 30, 2017, and/or can change their origin or destination city within 300 miles.
Delta has capped one-way fares at $399 for flights to and from southern Florida for tickets bought through Sept. 13.
It is also waiving all baggage and pet-in-cabin fees for customers traveling to or from the cities covered by a weather waiver it issued for the region this week. The waiver allows customers with reservations to change plans without incurring a fee. Customers whose flights are canceled or delayed for 90 minutes are also entitled to a refund.
Delta has also increased the number of flights and upsized its aircrafts on flights out of South Florida, saying Thursday that it has added 2,000 more seats. New flights will fly from Miami, Palm Beach, Fort Lauderdale, and Key West to Atlanta, Delta’s largest hub.
More details can be found here: http://news.delta.com/update-what-customers-need-know-about-irma
JetBlue says it has capped the price of available seats from $99 to $159, but says that due to intense demand, seats are predominantly sold out. However, the airline says that it has added flights to its schedule.
For existing reservations, JetBlue is waiving its cancellation fees and differences in airfare rebooking.
More details can be found here: https://www2.jetblue.com/JetblueAlerts/WeatherUpdate.aspx
United Airlines did not change how it prices seats for flights out of Florida, according to an email from spokesman Frank Benenati on Wednesday. However, he says the airline has taken steps to reduce fares so that it won’t charge more than the cost of a typical last-minute fare.
The airline is also adding flights,…