Through this partnership, businesses using VoIP in Tampa and across the United States will see their phone system changes made more efficiently than ever before.
Tampa, Florida (PRWEB)
September 19, 2017
Phonism, a market leader in VoIP phone provisioning and management, and TeleVoIPs, a 5-star telecommunications provider, have just announced a partnership aimed at drastically improving the VoIP user experience for business phone customers. In August, Phonism announced its support for a line of Mitel Aastra phones, which TeleVoIPs is the first to utilize. As a result, TeleVoIPs has shaved significant time off their onboarding process and improved their new clients’ experiences.
Big name phone companies are often associated with waiting on hold and a general lack of responsiveness when it comes to customer care. TeleVoIPs prioritizes the customer experience above all else, and aims to eliminate long waits from the industry. This goal is also at the core of Phonism’s company mission, so a partnership with TeleVoIPs only seemed natural.
“Phonism has helped the TeleVoIPs team become more efficient by making it easier and faster to onboard and support our customers’ Mitel phones,” said Scott Baxley, COO of TeleVoIPs. “What used to be a manual process is now streamlined with the use of Phonism, helping us to keep our customers happier and minimize wait times.”
Phonism’s solution automates otherwise manual processes for VoIP providers to reduce time and cost, and also gives service providers the ability to provide a superior experience for the end user. The announcement of this partnership is particularly exciting as TeleVoIPs deploys a wide range of VoIP phones that they can now provision via Phonism in a fraction of the time it would take to do manually. In turn, they’ve been able to eliminate the waiting period and hassle that businesses oftentimes face during their phone setup or transition process.
“TeleVoIPs has been our VoIP service provider for over a year now. They have proven to be extremely stable and their customer support and technical knowledge are unmatched. We are very excited to be helping TeleVoIPs streamline their Mitel phone deployments, especially since they are helping…