TPA Offers Clients Enhanced Telemedicine Services & Industry’s Only Mobile App through Collaborative Effort

The telemedicine model already focused on user convenience, but the mobile app really takes this concept to a new level.

Partnering with Teladoc, Cypress Benefit Administrators now offers its employer-clients an enhanced telemedicine solution with added features that include the industry’s only platform with a mobile app.

This flexibility allows members enrolled in self-funded plans through the third party administrator (TPA) another way to schedule a telehealth consult, share medical history information and upload images related to a health condition.

“The telemedicine model already focused on user convenience, but the mobile app really takes this concept to a new level,” said Tom Doney, president and CEO of Cypress. “This option further accommodates users and their tendencies toward using mobile devices to connect.”

Since Teladoc merged with Healthiest You last year, Cypress has been able to extend other added features to employers and their plan members with the expanded telemedicine solution. In addition to arranging video- and phone-based telehealth consults for issues related to general medicine, members can also seek care related to behavioral health. This has been a real advantage as Teladoc reports that up to 80% of behavioral-related cases can be treated through a tele-visit. Members also have 24/7 access to licensed physicians, with an average call-back time of just seven minutes after contact is first initiated.

Additionally, Teladoc and Healthiest You report that their telehealth model results in an average of $517 savings on care costs per consult as compared to an office visit. Other data shows increased telemedicine usage rates, with typical utilization at 25% in the first year Healthiest You is implemented and 58% in those following.

“We are seeing even more success stories with telemedicine thanks to these user-focused enhancements,” Doney explained. “Companies are saving money and their employees are benefiting from the convenience of easily accessible consults that can be done anywhere, anytime.”

The partnership between Cypress and Teladoc/Healthiest You also allows the TPA to offer some helpful complementary services related to care. Through the expanded telemedicine solution, plan…

Read the full article from the Source…

Leave a Reply

Your email address will not be published. Required fields are marked *