Three DOWN – 3 mobile network not working for hundreds of users | Tech | Life & Style

UPDATE TWO: Three customers are still reporting the mobile network is down this evening.

Reports of the service not working are still flooding in almost four hours after Down Detector first registered problems.

At its peak, there were more than 1,800 reports of issues with Three on Down Detector. 

In a statement to Express.co.uk, a Three spokesperson said: “We’re aware that some customers are experiencing problems with mobile internet services.

“Calls and texts are unaffected. We’re sorry for any disruption and are working to fix the issue as soon as possible.”

UPDATE ONE: It’s been more than an hour since Three customers first reported issues with the service and the outage is still rumbling.

On Down Detector there are still reports from more than 1,000 customers experiencing issues with the mobile network.

The outage monitor has received reports of Three customers experiencing issues with their mobile internet and having no signal.

Issues with the Three mobile network first emerged around 5.15pm BST.

At its peak so far, Down Detector registered 1,457 reports from Three customers saying they were experiencing issues with the service.

ORIGINAL:  is down with customers of the 3 mobile network across the UK saying the service is not working for them, according to Down Detector.

Hundreds of Three customers have reported issues with services provided by the major telecommunications firm.

Independent website Down Detector registered a peak of 1,114 Three customers experiencing issues with the service.

Of those Three customers who the outage monitor received reports from, more than a third (36 per cent) do not have a signal.

While 33 per cent are experiencing issues with their mobile phone in general and 30 per cent experiencing issues with mobile internet. 

Independent website Down Detector measures social mentions around a certain topic to track outages across the globe.

According to their outage map, customers across the UK are experiencing issues with the Three service this afternoon.

The ThreeUKSupport Twitter account has been responding to customers wondering what the issue is with the service and when it will be resolved.

Replying to one customer, they said: “We’re aware of an issue that some customers are having with accessing data. 

“Our team are working hard to resolve this ASAP. Sorry for any inconvenience caused.”

Three customers have taken to social media site Twitter to report issues with the service this afternoon.

One person tweeted:…

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