After sustaining facial burns while blowing out a Bath and Body Works candle, Burleson, Texas, mother Ashley Brawley, 29, is sharing her story to warn others.
Her husband Cody’s post about the incident, which features video footage recorded by a Nest security camera, and a photo of Ashley’s bandaged face in the emergency room, has been shared more than 13,000 times, with more than 5,000 comments.
This video has been viewed more than 2 million times:
Ashley had just gotten out of the shower on July 23 when she smelled something burning in her living room, where she’d lit a three-wick Bath and Body Works Vanilla Bean Noel candle almost three and half hours earlier. She says the candle’s flames were burning five or six inches above the top of its glass, so she attempted to blow it out.
Instead, “a fire ball shot back up in my face,” she says of the incident. “It hurt really bad.”
Ashley screamed for her husband, then ran back to the bathroom where she’d left her 2-year-old sitting on the counter. In the mirror, she saw her face had turned a reddish, purple color. Her lips, which had turned white, and the left side of her nose were badly burned.
Her husband carried the candle out of the house wearing oven mitts, setting it on the deck to hose down. Although this sent flames burning as high as their home’s gutter, then shattered the glass, he ultimately extinguished the flame.
Meanwhile, Ashley tried soothing her burns with cold water and aloe vera. Several hours later, she went to the emergency room, where medics diagnosed her with first- and second-degree facial burns, covered her face with cooling patches, and gave her intravenous morphine to manage the pain.
Almost a week and a half after the accident, Ashley is on the mend. “I was super, super raw for a couple of days, and my face is still splotchy red in some areas. But now my skin is starting to grow over,” she says, adding that it’s too early to tell whether there will be permanent scarring.
When the Brawleys contacted Bath and Body Works to report the incident, the company offered to cover Ashley’s medical bills and provide a $25 gift card.
“Our offer of reimbursement for the cost of the product is in no way meant to be compensation for her experience,” Tammy Roberts Myers, vice president of communications at L Brands, the parent company of Bath and Body Works, wrote in a statement. “We are very sorry that this happened and are taking this situation extremely seriously. The…