The voice of the customer has become so important. People are ‘on’ to marketing’s agenda. They see it coming and read straight through marketing fluff, says Rae Harrison, Manager Global Customer Reference Manager, Palo Alto Networks
Denver, CO (PRWEB)
September 19, 2017
RO Innovation, the leader in activating the voice of customers to drive revenue, is pleased to announce it was named a Top Marketing Tool for 2017 by Smart Selling Tools. This marks the fourth consecutive year RO Innovation has been included in the Top Marketing Tools guide.
The Top Marketing Tools guide recognizes marketing tools that directly support the generation of revenue. The guide includes technologies that help B2B marketers drive results through account based marketing, streamlining and improving the customer experience and customer engagement, making lead to response time quicker, create a better customer journey and more.
B2B buyers are increasingly skeptical of marketing messages and have relied heavier on their own personal experiences with brands along with the testimony, recommendation and references of their peers in recent years. RO Innovation’s technology is helping marketers activate and leverage the voices of their customer advocates in smarter and more ways than ever before, helping marketers deliver the right customer advocacy message at the right time and giving them the means to track it all to the influence it has on revenue.
“The difference between the 29 marketing tools we cover and the broader, 5,000+ marketing tools on the market is their tight connection to Sales,” said Nancy Nardin, founder and President of Smart Selling Tools. “RO Innovation’s solutions are integrated tightly with the marketing, sales and customer success tech stacks in such an integral way that it truly gives organizations the ability to leverage the right customer story to impact the buyer no matter what stage of their journey they’re in, and most importantly, proves the revenue customer advocacy is driving.”
Customers like Ceridian, Marketo, Dell EMC, Jive, JDA Software and more continue to guide RO Innovation in the innovative ways the RO technology platform aids marketers in activating the voices of their happy customers to drive success. It is this continual innovation that keeps RO Innovation…