Retrospect’s new partner portal enables me to keep track of every client and ensure they’re all up-to-date with the latest release of Retrospect. With licenses, support contract dates, and contact details, all of my clients’ information is a click away.
Walnut Creek, Calif. (PRWEB)
September 05, 2017
Retrospect®, Inc., makers of award-winning Retrospect Backup & Recovery software, today announced website updates to enhance their partner program with a new partner portal for easy, secure access to customer history and a redesigned Partner Locator with Google Maps integration.
The new partner portal allows every partner to log in to Retrospect.com and see their customers’ entire Retrospect purchase history. Secured with industry-standard SSL encryption, partners can view contact details, annual support and maintenance (ASM) contracts, and licenses for any of their Retrospect customers, with a dashboard view on the customers that need to renew their annual support and maintenance (ASM) subscriptions. With built-in integration with the Upgrade Wizard, partners can see their customers’ upgrade and renewal information with one click.
In addition, the portal includes details on their contact information displayed on Retrospect.com and a list of their contact details. With the portal, partners can stay up-to-date on every customer and spot any issues in their own public contact information.
Along with the new partner portal, Retrospect.com now includes a partner locator with Google Maps integration. Partners are pinned on Google Maps for each region of the world, so that customers can instantly find the closest partner to their business. The partner directory also now displays each partner’s expertise–Windows, Mac, Linux, Virtual, or Cloud–to help customers pick the best partner for their business’s unique needs.
“Retrospect’s new partner portal enables me to keep track of every client and ensure they’re all up-to-date with the latest release of Retrospect. With licenses, support contract dates, and contact details, all of my clients’ information is a click away,” said Michael Henneke, Clarus APS.
“We’re thrilled to unveil the partner portal to our growing community of resellers, service providers, and consultants,” said Jean-Christian Dumas, Vice President…