This isn’t about one hospital, or one clinician, or one first responder. It’s about regional systems of care.
Bozeman, MT (PRWEB)
September 12, 2017
Stroke is a leading cause of disability and death in the U.S., with close to 800,000 cases each year. The outcome can be devastating, and every delay in care impacts a stroke survivor’s chance at a full recovery. To minimize those delays and make emergency communication more efficient, PeaceHealth Southwest Medical Center in Vancouver, Washington, has partnered with several local EMS services to begin using the healthcare communication platform, Pulsara. PeaceHealth Southwest is the first hospital on the west coast to use Pulsara, and the first in the nation to use the company’s Prehospital Alerting Package.
The Prehospital Alerting Package allows EMS services to use Pulsara to provide vital information to the hospital for every patient being transported. American Medical Response, North Country EMS and Camas-Washougal Fire Department are all using Pulsara for more consistent communications with PeaceHealth Southwest’s care teams, with the aim of giving doctors necessary information to begin medical decision making sooner.
In many hospitals and EMS systems, members of the care team communicate time-sensitive details about a patient using radios, pagers, modem phones, and even fax machines. Coordinating care for a critical patient is complex by nature, and these outdated technologies — which can cause miscommunication and lead to important information being missed — complicate it even further.
In addition, communicating via these non-integrated technologies takes a lot of extra time. Before Pulsara was implemented in the community, first responders relied on two-way radios to communicate with PeaceHealth Southwest staff from the field. Communicating patient info on radios is slow and sometimes leads to information being misheard or not heard at all, causing confusion and miscommunication, Brooke Marling, paramedic field training officer with AMR, said in an article in The Columbian.
EMS teams used to rely on a single, unsecure radio channel to contact PeaceHealth Southwest. If multiple medics were trying to call with patient information, they had to wait until the channel was clear, and could not legally…