mPIN™ was created to fill a need in clinical trial communications and patient engagement, based on feedback from research teams.
Seattle, WA (PRWEB)
September 28, 2017
Today, Mosio, a mobile solutions provider for clinical research, announces its new mPIN™ technology. Mosio’s mPIN™ adds a new layer of security and verification to text messaging communications with participants in clinical research studies.
Researchers are looking to improve the ways they communicate with, engage, and collect data from study participants. Emails and phone calls aren’t as effective as they used to be in engaging study subjects before and during trials, so many researchers are turning to text messaging as an effective tool. Text messaging, the most utilized feature on mobile phones, is an efficient way to communicate, but it is still considered new in clinical trials. Its growing use in the industry has researchers looking for new ways SMS can be used to make studies more efficient, effective, and engaging.
Mosio’s mPIN™ technology offers new, improved verification and security measures on the text messaging channel to better meet the needs of clients involved in sending and receiving sensitive information in clinical trials.
How it Works
1. At the beginning of the project, study staff add subjects to the system and ask them for an easy-to-remember PIN (personal identification number), which becomes the participant’s mPIN.
2. Before a message with sensitive information is sent or before a survey starts, a single text message asks for their PIN. After they enter it correctly they will get the message or start a survey.
3. After the participants complete the survey or message transmission, a thank you message encourages them to delete all of the messages (incoming and outgoing) from their text history.
The creation of mPIN™ came from research clients seeing the benefit of using text messaging in clinical studies over mobile apps, but needing a better way to verify the study participant was the one reading and responding to a message or SMS survey.
The result is mPIN™, another mobile messaging innovation in research setting Mosio apart from general text messaging providers. While mPIN™ is…