MedMal Direct Partners with Bivarus to Illuminate Patient Insights for Physician Practices

With Bivarus’ targeted surveys, we expect patient participation rates to increase significantly. Our client’s practices will be able to make real changes that will impact both their quality of care and businesses.

Bivarus, a patient-centered analytics company, today announces a collaboration with MedMal Direct to help their health care providers gather meaningful patient insights that empower them to improve quality of care. Through the use of Bivarus’ insights platform, policyholders can now ensure the patient experience is accurately measured and proactively improved.

MedMal Direct Insurance Company offers healthcare providers medical professional liability insurance coverage through a direct-sales model. By providing coverage directly to consumers, MedMal substantially decreases operating costs for policyholders and passes savings to physicians, surgeons and allied healthcare providers.

Michelle Bilsky, vice president of risk management at MedMal Direct, said: “With Bivarus’ targeted surveys, we expect patient participation rates to increase significantly. Our client’s practices will be able to make real changes that will impact both their quality of care and businesses.”

“MedMal Direct’s policyholders can now respond immediately to patient needs with calculated strategies for improvement,” said David Levin, CEO of Bivarus. “MedMal clients are in great hands already — the insurance carrier has saved healthcare providers millions of dollars with their simplified process. Now with Bivarus’ survey platform, providers can continue making real-time decisions for the best patient care possible.”

Tampa Bay Surgical Group, a single-specialty group practice of 18 general surgeons, was the first practice to take advantage of Bivarus’ cloud-based analytics platform through MedMal Direct. “We’re in the process of implementing Bivarus’ platform and we’re excited for an increase in patient feedback which will help us to improve our services,” said Karen Walker, executive director of Tampa Bay Surgical Group. “It’s another impactful, simplified process we’ve implemented as a result of working with MedMal Direct. The insurance carrier consistently saves us time and money.”

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