Medical Care Journal Study Finds Convenient Access to Professional Interpreters Decreases Readmission Rates and Estimated Hospital Expenditures for LEP Patients

Twenty-five million people in the United States are limited English proficient and this growing and aging population experiences worse outcomes when hospitalized, according to the research.

According to a recent study published in Medical Care, the official journal of the medical care section, “Convenient Access to Professional Interpreters in the Hospital Decreases Readmission Rates and Estimated Hospital Expenditures for Limited English Proficient (LEP) Patients.” InDemand Interpreting, a technology-enabled language services performance improvement company and a leading video remote interpreting (VRI) provider within Healthcare, immediately connects healthcare professionals to medically qualified interpreters 24 hours a day, seven days a week, in more than 200 languages, including American Sign Language (ASL) and Certified Deaf Interpreters (CDIs), across the care continuum.

Twenty-five million people in the United States are limited English proficient and this growing and aging population experiences worse outcomes when hospitalized, according to the research. The findings also revealed that federal legislation requiring healthcare facilities to provide language access services in the fast-paced, 24-hour care environment can be challenging to accommodate without an efficient and immediately accessible option.

VRI technology enables clinicians to provide greater language access for LEP, Deaf and hard of hearing (HOH) patients, ensuring effective communication between patients and providers across the care continuum, while improving overall patient care.

“InDemand was founded with the vision to ensure every patient receives the highest quality healthcare, regardless of language, cultural background or disability,” said Casey…

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