Language Access for Deaf and Hard of Hearing Persons – Patients’ Rights and Providers’ Obligations

We are delighted to host webinars that support a deeper understanding of language access and the law within healthcare, ultimately leading to greater access to quality healthcare for all patients nationwide.

InDemand Interpreting, a technology-enabled medical interpreting company, announced a webinar: “Language Access for Deaf and Hard of Hearing Persons – Patients’ Rights and Providers’ Obligations.” This webinar is hosted in partnership with Critical Measures, a national management consulting and training organization specializing in cross-cultural healthcare and the law of language access.

InDemand Interpreting immediately connects healthcare professionals to medically qualified interpreters 24 hours a day, seven days a week, in more than 200 languages, including American Sign Language (ASL) with access to Certified Deaf Interpreters (CDIs), across the care continuum. VRI technology enables clinicians to provide greater language access for LEP, Deaf and hard of hearing (HOH) patients, improving overall patient care.

This webinar will discuss Deaf, LEP and HOH patients’ legal rights to language access and providers’ legal obligations to accommodate those rights under the ADA and new section 1557 changes to the ACA. In particular, the webinar will address the following critical issues:


  • How are the language access rights of LEP, Deaf and HOH patients different?
  • What language access rights do Deaf and HOH patients have under the ADA and new Section 1557 changes to the Affordable Care Act?
  • What must healthcare providers do to comply with federal language access laws for Deaf and HOH patients?
  • Who has the legal right to decide what form of language access accommodation will be provided to Deaf and HOH patients? Is it the patient or provider?
  • New state and federal judicial decisions are affecting the legal rights of Deaf and HOH patients and the legal obligations of providers. How will these decisions change the legal landscape?
  • Many Deaf and HOH patients dislike Video Remote Interpreting. How will recent court decisions affect the use of this rapidly emerging medium and what are language access vendors and the Deaf community doing to improve the effectiveness of VRI?
  • What can be done to…

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