Altenbach added that the smoothness of the implementation could be credited to good project management by both Kraft Kennedy and Chuhak & Tecson, as well as to a savvy technical team.
December 13, 2017
Chuhak & Tecson, P.C. has elevated its document management system (DMS)—all the way to the cloud. Aiming for tight security and futuristic functionality the Chicago-based law firm, in partnership with the consulting firm Kraft Kennedy, has implemented NetDocuments in each of its locations, including those in New York and New Jersey.
Initially, when the firm’s DMS was due for an upgrade, management considered a different route. Judging the system to be adequate at best, they were looking for modern productivity features, up-to-date security and a user-friendly interface that would simplify processes for attorneys and staff.
Chuhak & Tecson had a choice to make. They could continue as before or opt for a software-as-a-service (SaaS) platform where the data would be hosted offsite. The firm decided on the latter, choosing NetDocuments, and then engaged IT consulting firm Kraft Kennedy, which specializes in legal technology, to assist with the implementation.
The constant gradual improvements offered by the NetDocuments SaaS model appealed to the tech-savvy law firm, according to Chief Information Officer Charlie Altenbach. The existing system required an intensive upgrade every few years to introduce new features. Up-to-date productivity tools were important to the firm with security the utmost concern.
“Security is front and center with everything we do,” said Altenbach. “We wanted the data to be encrypted both in transit and at rest.”
Data at rest (that is, in storage rather than in the process of being sent) is often left unencrypted due to the cost and complexity of encrypting non-hosted data, according to a white paper on client security audits authored by NetDocuments Chief Technology Officer Alvin Tedjamulia and Kraft Kennedy’s General Counsel Michael Kraft. NetDocuments’ hosted model makes it possible to thoroughly encrypt the sensitive data end-to-end.
Experts often describe enterprise security as a balance between security and convenience. With a mobile version and single sign-on, Chuhak & Tecson is finding that it…