INCOMING! ScripTouch Transforms University Mailroom

Scriptel Corporation

With Scriptel signature pads, we found a solution compatible with our current system and ready (to handle) future upgrades to our IT infrastructure

It used to be that the University of Charleston mailroom processed roughly 20 or 30 packages per day.

Parcels in need of special handling—particularly those larger than a standard P.O. box—continue to arrive at the mailroom. Some are addressed to students. Others are addressed to staff. Still others are addressed to faculty members. Yet, over time, trends in online shopping have pushed the incoming number ever higher.

Today the UC mailroom staff processes an average of 150 parcels daily.

“Our legacy mail system was woefully outdated,” explains Brian Baum, Senior Analyst and Developer at the University of Charleston, who began researching digital workflow and electronic signature solutions.

Scriptel Corporation’s ScripTouch signature pad series immediately intrigued him.

“We were concerned that our current pressure to modernize would force us to make an ill-informed decision. Yet, with Scriptel signature pads, we found a solution compatible with our current system and ready (to handle) future upgrades to our IT infrastructure.”

After reviewing Baum’s concerns, the Scriptel sales team recommended a ScripTouch ProScript interface equipped Magstripe LCD Signature Pad (ST1525). During the 30-day demo period alone, Baum noted, the extent of the interface’s flexibility made for easy integration into UC’s existing system with minimal development on his part.

Scriptel has led the electronic signature pad and digitizer component industries since 1982. As a trusted provider of capacitive pen, touch screen and Citrix Ready signature capture device technology it…

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