IdentityMind … provides a highly scalable solution that leverages digital identities to help Etailers make the best automated risk decisions.
Palo Alto, California (PRWEB)
August 08, 2017
IdentityMind Global, today announced the latest version of its Enterprise Fraud Prevention platform, designed to increase operational efficiency and reduce manual review time for medium to large Etailers. The new version extends the user interface with customizable dashboards, queue management, reporting, and machine learning analysis intelligence, in addition to IdentityMind’s eDNA™ trusted digital identity core technology.
According to the Merchant Risk Council (MRC) Global Payments Survey, the typical manual review rate for online orders was 8% in 2016 with an average per transaction review time of 5.6 minutes (2015). In the same survey, 46% of merchants site “lack of sufficient internal resources” as a major fraud challenge.
Version 1.29 of the IdentityMind platform addresses this head on by enabling fraud analysts and managers to configure operational dashboards with widgets tailored to expedite transaction review. Through the dashboards, analysts can quickly see overall transaction processing statistics as well as exceptions that require manual review, and they can resolve transactions in bulk, assign to queues, and review individual or escalated transactions. The average manual review time is below 4 minutes for IdentityMind’s enterprise etailer beta clients, versus the average of 5.6 minutes per transaction reported by MRC. This average reduction of nearly 30% translates into better processes and better cove rage by fraud analyst teams. In addition, through its use of graph intelligence to analyze digital identities, IdentityMind can reduce transaction fraud by 60% and review of card not present (CNP) transactions by 50%.
“Etailers and other enterprises require solutions that can efficiently handle large volumes of transactions seen online,” said Garrett Gafke, CEO of IdentityMind Global. “IdentityMind not only provides a highly scalable solution that leverages digital identities to help Etailers make the best automated risk decisions, but we provide a solution that increases the efficiency of your manual operations to reduce manual review time and make…