For the 10th time EBI has been ranked on HRO Today Magazine’s Pre-Employment Screening Baker’s Dozen Customer Satisfaction Ratings. EBI has been ranked on this prestigious list more times than any other screening firm.
December 04, 2017
For the 10th time Employment Background Investigations, Inc. (EBI) has been ranked on HRO Today Magazine’s Pre-Employment Screening Baker’s Dozen Customer Satisfaction Ratings. EBI has been ranked on this prestigious list more times than any other screening firm.
The Baker’s Dozen is the largest and most respected survey of its kind. For the 2017 list, more than 600 customers of screening firms were asked to answer dozens of questions based on the breadth of service, size of deal and overall quality of service. The final list represents the top 13 screening providers in the US.
“With hundreds of screening firms out there, the Baker’s Dozen list can look very different from year to year,” said Larry White, President and COO of EBI. “The ability to consistently be at the top of the industry shows the true dedication of our team to customer care, quality, compliance and reliability. Many companies have a great year or two, and are appropriately recognized by making this list. But year-in and year-out, EBI is identified as one of the top screening firms. In fact, we’re the only screening firm to be on the list 10 times. We are thrilled to see our efforts recognized, and grateful to our wonderful customers who gave their feedback to get us there.”
EBI made some transformative changes to their business in 2017, including moving to a new 30,000 sq. ft. facility. The state-of-the-art EBI headquarters is a physical incarnation of their mission statement: “To be the happiest company… period. Only happy people can deliver happy.” The visually stunning space features several gourmet coffee breakrooms, a micro food market, and a learning center for new hire training and continual education for current employees. The numerous glass conference rooms and meeting spaces are designed to encourage collaboration and interaction between departments. Particularly unique is an in-house video recording studio where EBI produces industry news segments for their Screening News Network(TM). As the only news network for the screening industry, the…