GuestCentric and Duetto Partner to Bring Personalization to Hotel Bookings

GuestCentric & Duetto

GuestCentric and Duetto share a vision for the future of hospitality, and we’re excited that our collaboration will finally make possible the true personalization our customers have sought. – Marco Benvenutti, Duetto Co-Founder

Duetto, hospitality’s only Revenue Strategy Platform, and GuestCentric have partnered to bring a new level of personalization to the hotel and casino industries that will increase conversion and direct bookings. The companies’ strategic partnership will enable hotel companies using Duetto’s recently launched personalization application, PlayMaker, and GuestCentric’s global booking engine the breakthrough ability to customize merchandising content and pricing in real time based on consumers’ previous booking history and shopping behavior.

GuestCentric, an award-winning, cloud-based platform that lets hotels manage their website design, online bookings, social media and channel management, is the first booking solution to integrate with Duetto’s newest cloud application.

With PlayMaker, properties connect browsing behavior, demographic information, past stay history and third-party data to make instant, intuitive decisions that serve up the most enticing room types, packages and other offers. Duetto’s Revenue Strategy Platform delivers those “plays” to GuestCentric’s booking engine, allowing the hotel to offer personalized experiences that increase conversion. With visibly faster response time and relevant offers, guests will be able to book without frustration — ending their buying journey with a confirmed reservation.

“GuestCentric and Duetto share a vision for the future of hospitality, and we’re excited that our collaboration will finally make possible the true personalization our customers have sought,” said Marco Benvenuti, Duetto Co-Founder and Chief Marketing and Strategy Officer for San Francisco-based Duetto. “Hotels and casinos will be able to increase their booking conversion and revenue by customizing the prices, merchandising and content that potential guests — including and especially the most profitable customers in their loyalty programs — see on properties’ direct channels.”

Pedro Colaco, CEO of GuestCentric,…

Read the full article from the Source…

Leave a Reply

Your email address will not be published. Required fields are marked *