Seth brings a gift for explaining complex issues in easy-to-understand terms. He breaks down technical solutions clearly so the client understands the options fully—from cost to results.” — Keith Ruben, Vice President, E Squared C
September 07, 2017
E Squared C, Inc. is pleased to announce Seth Griffin, who has provided Help Desk Support, Technical Sales and Technical Consulting services at E Squared C, is now the firm’s General Manager. In his new role, Mr. Griffin wears many hats, and he welcomes the challenge. As Mr. Griffin explains, “‘General’ is very literal. Every day is different.”
With nearly 15 years of experience providing IT services to small and large businesses, Seth has seen all sides of IT—from sales on the front lines to internal processes that keep the back end running smoothly. Keith Ruben, Vice President at E Squared C recognizes Mr. Griffin’s strong communication skills, noting that “Seth brings a gift for explaining complex issues in easy-to-understand terms. He breaks down technical solutions clearly so the client understands the options fully—from cost to results.”
Mr. Griffin has long specialized in translating IT solutions into business boons. As the IT Director for a manufacturing company in Moundhouse, Nevada, he revamped the hardware implementation procedure to reduce downtime by 90%. As the IT Administrator for a property management company in Gardnerville, Nevada, he implemented file server and print share functions that increased productivity by 32% and reduced costs. In other roles, he has implemented and managed tracking software to generate data that was used to increase sales by 33%. He also brings experience recovering and saving client data—at significant savings to the client.
Since joining E Squared C in 2014, Mr. Griffin has proved a leader in transforming the firm from a break-fix shop that reacts to customer emergencies to a fully managed IT service provider that proactively manages and reduces IT disruptions. He led an initiative to develop and implement an IT process that delivers consistent prevention services as well as future planning strategies to reduce downtime and increase productivity for clients.
Most recently, Seth…