Philadelphia, PA (PRWEB)
July 25, 2017
Goliath Technologies is the leading provider of proactive IT Operations solutions to anticipate end user experience issues, regardless of where the IT infrastructure, applications or end users are located. Today, they announced that Burwood Group selected Goliath Technologies as a vendor because of their proactive end user experience Citrix monitoring and industry-only support for all major EHR applications such as Cerner, Allscripts, MEDITECH and Epic.
“At Burwood Group, we continually look for ways to reduce IT complexity while ensuring performance and reliability in our clients’ environment,” said Dan Speck, Vice President of R&D and Technology Consulting at Burwood Group. “As we evaluated monitoring solutions, Goliath Technologies stood out for its ability to centralize management and monitoring of all apps and data across disparate systems, platforms, and devices, particularly how its functionality and ease of use help overcome the unique challenges facing Healthcare IT.”
Goliath Technologies is the only software company that offers a proactive method to confirm EHR applications will be available before physicians and healthcare workers attempt to access the applications. Then, if there is an issue, Goliath has purpose-built EHR modules which provide the performance data and analytics to troubleshoot all major EMR/EHR applications and resolve the issue quickly. Ensuring that applications are always available and drastically reducing time to remediation when performance issues do arise, translates directly to a better user experience for healthcare professionals and improved patient care.
“We considered both patients and healthcare professionals when we designed our EHR Modules. For example, the uncomfortable delay when a physician is in an exam room and can’t access the patients’ lab results or worse when critical data is not available in the surgical suite when needed are incidents we want to help prevent, said Thomas Charlton, Chairman and CEO of Goliath Technologies. He continued, our goal is to make EHR monitoring proactive so that our software will proactively identify failure points and or conditions that can lead to performance issues. This early warning system then alerts IT before healthcare…