AMC Technology’s Contact Canvas™ Solution Achieves Cisco Compatible Certification

Year after year, we demonstrate our commitment to our joint customers by maintaining our integration certifications. This ensures Contact Canvas interoperability with Cisco’s latest releases.

AMC Technology, L.L.C. today announced its Contact Canvas™ solution has achieved Cisco Compatible Certification for Cisco Unified Contact Center Enterprise (PCCE/UCCE) – 11.5.

Contact Canvas for Cisco Contact Center is an easy to install – easy to use packaged integration for Cisco Unified Contact Center Enterprise (PCCE/UCCE) – 11.5 and leading CRM business applications such as Microsoft Dynamics, Salesforce, SAP, Oracle Service Cloud and Siebel. Businesses improve call management and enable telephony functionality for their CRM desktops by using Contact Canvas to add softphone controls, caller identification and automatic screen population.

“AMC Technology has offered fully certified and supported CRM integration solutions for Cisco Contact Center platforms for more than 20 years. Our Cisco Compatible Certification reassures customers our Contact Canvas Solution for Cisco has been fully tested to ensure reduced integration costs, accelerated deployments and reduced risk of failure.” said Lorelea Moore, Director of Strategic Alliances at AMC Technology. “Year after year, we demonstrate our commitment to our joint customers by maintaining our integration certifications. This ensures Contact Canvas interoperability with Cisco’s latest releases.”

Used every day by thousands of contact center agents and knowledge workers around the globe, AMC Contact Canvas solutions help innovative organizations to work more effectively and deliver higher levels of customer service. Customers know that their investment in Contact Canvas is a long-term solution that will meet their business needs now and in the future.

A Cisco Solution Partner since 2003, AMC provides CRM integration solutions for Cisco UCCE, UCCX and UCM.

About AMC Technology

AMC Technology is a global leader in contact center and CRM integration with a vision for improving the customer experience through increased agent efficiency and personalization capabilities. Founded in 1995, AMC Technology leads the market in providing contact center integration expertise and…

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