Screenshot, Amazon Key
The online retailer announced a new service Wednesday that allows Amazon workers to literally unlock your door to drop off a package, even when you’re not there.
Amazon employees won’t be knocking on doors for much longer. They’ll soon have a key of their own.
The online retailer announced a new service Wednesday that allows Amazon workers to literally unlock your door to drop off a package, even when you’re not there. It has drawn both criticism and praise since it was first announced.
The service, called Amazon Key, will roll out in 27 cities starting next month, including Salt Lake City. It’s only available for Amazon Prime members, according to a company statement.
“Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors,” Peter Larsen, vice president of delivery technology at Amazon, said in a statement. “Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones.”
Interested parties must also buy a $250 installation kit and have “a degree of trust in granting delivery drivers access to your home,” according to The Chicago Tribune.
The kit includes a video camera and smart lock. Customers can keep track of their packages through an Amazon Key app, which sends out real-time notifications of when a courier arrives. The camera will show customers when their package arrives and record their courier in the home.
Here’s how it works: Couriers will arrive at your home with a package, scan the barcode against the installed smart lock, which makes a request to the Amazon cloud for access to the home, according to The Verge.
Couriers will then drop off the package, relock the door and will send a notification to the customer that the product has been delivered.
Amazon said the key service isn’t compatible with any alarm systems, which should be turned off if deliveries are…