For us, it helps boost our efficiency – putting an end to the dreaded double entry component of inspections. We’re looking forward to how this increase in efficiency will benefit our customers,” says Brian Bice, General Manager / Dealer Principle of Bice Motors
Spanish Fort, AL (PRWEB)
September 28, 2017
ADAM Systems, a division of Karmak and provider of dealer management solutions in the automotive industry, is pleased to announce that ADAM DMS has upgraded its integration with Dealer-FX ONE Platform from one-way to bi-directional. Dealer-FX’s ONE Platform is the leading customer experience management platform that has been proven to triple customer retention for automotive OEMs and dealers.
The new bi-directional data exchange significantly improves the service write-up process for dealers, and increases both customer engagement and retention by streamlining the process for ADAM Systems and Dealer-FX’s mutual customers. Smoother, faster processes let service advisors develop greater trust with their customers, providing opportunities to review and sell additional services.
“The seamless data exchange between systems in dealerships is critical in today’s market. ADAM and Dealer-FX now work together to streamline dealerships’ fixed ops processes. The integration allows dealerships to focus on what matters most – their customers,” says John Cowan, Director of Product Management for the ADAM DMS platform.
“We are excited about our newly enhanced integration and partnership with ADAM Systems, and our ability to expand important functionality to our mutual dealer customers,” said James Lawton, CTO at Dealer-FX. “Seamless data integration is critical to enabling our platform to deliver an excellent experience for both customers and dealership employees.”
“We are very excited to have access to the ADAM DMS and Dealer-FX integration. For us, it helps boost our efficiency – putting an end to the dreaded double entry component of inspections. We’re looking forward to how this increase in efficiency will benefit our customers,” says Brian Bice, General Manager/Dealer Principle of Bice Motors.
About ADAM Systems
ADAM Systems was founded in 1979, and specializes in dealer management solutions for…